Why You Need toTurn-key the Business
The most successful companies today are the ones that have systemized their business operations. Systemizing is the process of establishing and implementing procedures that are in line with achieving specific Marketing, Management, Operations and Financial goals to benefit the company and its employees. Companies like IBM, Dow Chemical and McDonalds can attribute their success to the process of systemization.
We look at all the details of the business, not just one individual system alone. We do this by assisting in the creation and achievement of the company’s long and short term objectives through documented systems, people, reports and innovation. A system-run business increases in value because profit is generated by the process rather than the owner.
13 Steps to Turnkey the Business
Step 1: Clarify your goals. Make a commitment to achieve an outcome by a predefined time frame.
Step 2: Make a list of everything on your mind and all of your to-do lists.
Step 3: Prioritize your lists into a master project plan. Sort them by job categories within business functions such as: Marketing, Management, Operations and Finance.
Step 4: Break each project into action steps using the following tools:
a) Project Management Software (i.e.: Outlook, Microsoft Project, etc.)
b) Action Plan Forms
c) Brainstorming Forms
d) Gather support information and materials.
e) Plan each action from the bottom up.
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Step 5: Prioritize each action as one of the following: critical, high, medium, low or ‘nice to have’.
Step 6: Plan and track action items into an appointed daily schedule. Keep the following in mind when scheduling your time:
a) Factor interruption time into each day.
b) Plan how many critical or important action items that you can accomplish each day. Use time logs or review the previous day’s calendar.
c) Review project lists to best determine next action steps. Don’t forget preparation action required before taking action steps. For example, the action of getting previous financial information would be required before you could create a financial action plan like a budget.
d) Delegate as much as possible. Remember: For every hour that you delegate, you free up another hour of your day to accomplish something else.
e) Automate tasks and actions where possible.
Step 7: Keep your master project list with you at all times. You can use task list in Microsoft Outlook© to maintain your master list.
Step 8: Have your contact list readily available for fast, easy retrieval of information.
Step 9: Get your critical daily actions on your daily calendar by time and duration and keep it with you at all times.
Step 10: Ensure that every employee is following step 9 also.
Step 11: Take time to review everything you accomplish and results that were achieved on a weekly basis with each employee.
a) Review score cards
b) Review indicators/metrics
c) Review processes that were developed
d) Review master project list and action plan updates
Step 12: Create a master process map for each function within the business and run everything through those process maps – automate repeatable tasks where possible.
Step 13: Plan flexibility into each day by managing everyone’s actions.
a) Build buffer time into each day.
b) Develop back-up plans for down days such as: clean-up, maintenance, training or process development.
c) Speak in a positive manner at all times. Don’t use phrases like “Don’t screw up” instead say “Let’s work together to reduce errors and achieve success.” Don’t say “We can’t”; instead say “Let’s brainstorm possibilities of how to accomplish that.”
d) Track variability from each person’s schedule with “Work Change Request” forms.
Develop a master binder that includes your strategic plan, marketing, operations and financial plans. The management section should include organizational charts, job descriptions, process maps, procedures, copies of required reports and master meeting agendas. Schedule routine meeting dates to review the plan’s actual results with key staff. Follow the master meeting agenda. Develop an action plan to stay on plan. Be flexible and adapt in order to achieve the end result numbers set in goals for year one, two and three. Keep innovating until you achieve your desired results.